Terms of service

Effective Date: May 18, 2026

Welcome to Bruja. These Terms of Service (“Terms”) govern your access to and use of our website, products, and services. By accessing or purchasing from our website, you agree to these Terms.

1. Overview

Bruja is an online retail and lifestyle brand offering mystical, spiritual, herbal, apothecary, wellness, and related products. These Terms apply to all visitors, customers, and users of the site.

We reserve the right to update or modify these Terms at any time without prior notice. Continued use of the site after changes are posted constitutes acceptance of the revised Terms.

2. Eligibility

By using this site, you confirm that you are at least 18 years old or have permission from a parent or legal guardian.

You may not use our products or services for any unlawful or unauthorized purpose.

3. Product Information & Disclaimer

We strive to provide accurate product descriptions, pricing, and images. However, we do not guarantee that all information is error-free, complete, or current.

Many of our products are intended for spiritual, decorative, aromatherapy, ritualistic, or entertainment purposes only.

Important Disclaimer

  • Products sold by Bruja are not intended to diagnose, treat, cure, or prevent any disease.
  • Statements on this site have not been evaluated by the U.S. Food and Drug Administration (FDA).
  • Herbal, metaphysical, spiritual, or energy-based products are sold as curios, wellness items, or lifestyle goods.
  • Results from spiritual or metaphysical products may vary by individual belief and experience.

Always consult a licensed healthcare professional before using herbs, essential oils, or wellness products if pregnant, nursing, taking medications, or managing a medical condition.

4. Orders & Payments

All prices are listed in U.S. Dollars (USD).

We reserve the right to:

  • Refuse or cancel any order
  • Limit quantities purchased
  • Correct pricing or listing errors
  • Discontinue products at any time

Payments are processed securely through third-party payment providers. We do not store full payment card information on our servers.

5. Shipping & Delivery

Shipping times are estimates and are not guaranteed.

Bruja is not responsible for:

  • Carrier delays
  • Lost or stolen packages marked as delivered
  • Incorrect shipping addresses provided by customers
  • Customs delays or import fees for international orders

Customers are responsible for ensuring shipping information is accurate at checkout.

6. Returns & Refunds

Due to the nature of certain products, including herbs, oils, apothecary items, personal care products, and ritual goods, some items may be non-returnable for health and safety reasons.

If your item arrives damaged or incorrect, please contact us within 7 days of delivery.

Approved refunds or exchanges are issued at our discretion.

7. Intellectual Property

All content on this site, including:

  • Logos
  • Branding
  • Product descriptions
  • Images
  • Graphics
  • Text
  • Designs

are the property of Bruja and may not be copied, reproduced, or distributed without written permission.

8. User Conduct

You agree not to:

  • Use the site for unlawful purposes
  • Attempt to interfere with site security
  • Upload malicious code or spam
  • Copy or exploit content without permission
  • Harass or impersonate others

We reserve the right to terminate access for violations of these Terms.

9. Limitation of Liability

To the fullest extent permitted by law, Bruja and its owners, affiliates, employees, and partners shall not be liable for:

  • Indirect or incidental damages
  • Loss of profits or data
  • Product misuse
  • Allergic reactions or sensitivities
  • Spiritual, emotional, or metaphysical interpretations of products

Your use of the site and products is at your own risk.

10. Privacy

Your use of the site is also governed by our Privacy Policy.

We respect your privacy and take reasonable measures to protect your information.

11. Third-Party Services

Our website may include links or integrations with third-party platforms, including payment processors, social media services, or external websites.

We are not responsible for the content, policies, or practices of third-party services.

12. Governing Law

These Terms shall be governed and interpreted in accordance with the laws of the State of Arizona, United States, without regard to conflict of law principles.

13. Contact Information

For questions regarding these Terms, please contact:

Bruja
Website: Bruja.store
Email: support@bruja.store

14. Entire Agreement

These Terms constitute the entire agreement between you and Bruja regarding use of the website and supersede any prior agreements or communications.